Asset management refers to systematic approach to the governance and realization of value from the things that a group or entity is responsible for, over their whole life cycles. Software asset management is one kind of infrastructure asset management. An it asset is classified as any companyowned information, system or hardware that is used in the course of business activities. Local government asset management better practice guide 2 introduction local government victoria lgv is pleased to release this better practice guide on local government asset management. It integrates, contextualizes, refines, references, and further analyzes data from multiple sources, including one or more pi data archives and nonpi sources such as external relational databases. Local government asset management better practice guide 2 introduction local government victoria lgv is pleased to release this better practice guide on local government asset.
Asset management plan assessment guide this document is intended to provide water system personnel with a tool to evaluate and improve the accuracy and completeness of the. It represents a framework for the governance and operation of an. Leverage asset performance management apm to identify gaps in your maintenance framework and use that data to evaluate options and make informed decisions. It tracks the financial, contractual, and inventory details of hardware and devices, as well as non. The sam model is used for the purchase, budgeting, management and use of software in an organization. It services are typically made up of a bunch of individual components things.
Sam is important to any business that uses software, especially large. Asset management plan definition strategy framework. Provincial treasury has an asset management framework, various asset management guidelines and a generic asset management policy which could be used by kzn provincial. The iso 55000 family is the first set of international standards for asset management and includes. Leveraging industry proven frameworks for this governance is a best practice, and the cobit 5 framework is a perfect fit. Asset management is a systematic process of developing, operating, maintaining, upgrading, and disposing of assets in the most costeffective manner including all costs, risks and performance attributes. Some key steps for asset management are making an inventory of critical assets, evaluating their condition and performance, and developing plans to maintain, repair, and replace assets and to fund these activities. Accredited providers in the microsoft sam managed service program are experts in helping organizations gain and maintain control over. Asset management for water and wastewater utilities. These include a demonstrated link between a companys overall leadership and strategic planning and the resulting asset management policy, strategy, and objectives. Asset management process flow chart diagram lifecycle. The it asset management process typically involves. The it asset management process typically involves gathering a detailed inventory of an organizations hardware, software and network assets and then using that information to make informed business decisions about itrelated purchases and redistribution. A samf relies on three critical components people, process and technology tools and systems.
It asset management software reduces the cost and complexity of managing it tasks by providing a single repository for all information relating to hard and soft technologies, plus other inventory that falls under the purview of the it department. Software asset management is a business practice that involves managing and optimizing the purchase, deployment, maintenance, utilization, and disposal of software applications within an organization. Life cycle asset management life cycle engineering. In its most current incarnation, it has been revamped to deal with many of the new challenges in the greater business landscape. Information technology infrastructure library itil, is a set of information regarding best practices for it asset management itam and it service management.
The asset management system framework incorporates the key features of the iso 55000 asset management standard. Software asset management sam is a business practice that involves managing and. A process framework which outlines best practices for it asset management in an organization. In its simplest form an asset management framework may just be the sum of the following documents. Asset management framework an asset management framework is a set of documents, systems and processes that addresses an organisations asset management responsibilities. Software asset management includes built in software license calculation intelligence, easily applied to software entitlements without writing a single line of code. Asset management is a process to manage demand and guide acquisition, use and disposal of assets to make the most of their service delivery potential, and manage risks and costs over. Asset management the act or practice of an investment advisory firm making investment decisions on behalf of a client. Once an asset is deployed, asset management records all maintenance activity and enables you to perform regular audits, right up until. Itil4 how it influences software asset management practices.
These calculations are automatically run weekly or on. Software asset management sam is the administration of processes, policies and procedures that support the procurement, deployment, use, maintenance and disposal of. Pi asset framework and pi data archive leverage microsoft software security defenses provided by the compiler and operating system. How asset management is a key component of any governance ecosystem. Local government asset management better practice guide. It asset management systems requirements is a process framework to enable an organization to incorporate itam including. Development of a strategic asset management framework. Superior it asset management tools integrate best practices directly to ensure tasks and activities are performed in the correct sequence, that appropriate relationships and interdependencies are taken into account, and that data. Strategic asset management framework 3 1 introduction 1.
Life cycle asset management lcam is an integrated approach to optimizing the life cycle of your assets beginning at conceptual design, continuing through shut down and decommissioning. Asset framework af is a component of pi server that makes it easy for users to organize, and share their pi system data. It provides you the knowledge base, documentation, framework to manage the lifecycle of each and every it asset. A tactical plan rendered for managing firm s infrastructure along with other financial assets to ensure delivery of agreed standard of services is known as an asset management plan amp. Iso 55000 providing an overview of the subject of asset management and the standard terms and definitions. An asset management framework is a set of documents, systems and processes that addresses an organisations asset management responsibilities. The international organization for standardization published its management system standard for asset management in 2014. Jun 06, 2017 software asset management sam is the administration of processes, policies and procedures that support the procurement, deployment, use, maintenance and disposal of software applications within an organization. Asset management provides utility managers and decisionmakers with critical information on capital assets and timing of investments. Isoiec 197701 is a framework of itam processes to enable an organization to prove that it is performing software asset management to a standard sufficient to satisfy corporate governance requirements and ensure effective support for it service management overall. Aveva asset strategy optimization balance maintenance cost and risk to pinpoint a maintenance strategy that supports business objectives. Pi asset framework pi af is a single repository for assetcentric models, hierarchies, objects, and equipment. This article, from guest contributor james jones, looks at how itil4 influences software asset management practices.
Asset management accountability framework department of. Which assets are critical to sustained performance. To do so it is necessary to define asset management process areas, capability and. Isoiec 197701 is a framework of itam processes to enable an organization to prove that it is performing software asset management to a standard sufficient. The framework establishes a highlevel, systematic approach that supports local governments in moving toward service, asset and financial sustainability through an asset management. There are many definitions of software asset management sam, but lets. The service asset and configuration management sacm is one of the main processes under service transition module of the itil best practice framework itil service asset and. These include a demonstrated link between a companys overall. Jul 25, 2019 this article, from guest contributor james jones, looks at how itil4 influences software asset management practices.
Asset management is an organisations coordinated activities to realise the full value of assets in delivering service delivery objectives. A strategic asset management framework samf, ties an asset management organisation from end to end, and is targeted at improving efficiencies, effectiveness and overall performance whilst meeting the business objectives. It integrates, contextualizes, refines, references, and further analyzes data from. According to the information technology infrastructure library itil, sam is defined as all of the infrastructure and processes. It asset management is a combination of business processes and practices that encompass financial, contractual and inventory processes in order to support life cycle management and enable strategic decision making for the organization. Thorough planning, analysis and timely execution allow appropriate datadriven decisionmaking to occur and enable lcam to deliver optimum. Assets being managed are primarily of an it nature, such as software and computer hardware, but may also. Standards and technology nist, developed an example solution that financial services. The strategic asset management framework samf pdf, 258kb provides best practice guidelines for managing queensland government buildings, including efficient.
It asset management and cobit 5 apmg international. The asset management framework represents an integrated approach to aligning our corporate objectives with the individual asset management objectives for each business unit. The framework establishes a highlevel, systematic approach that supports local governments in moving toward service, asset and financial sustainability through an asset management process. Iso 197701 provides a process framework for sam note. This paper presents the development of a generic framework for asset maintenance management.
Iso 55001 specifies the requirements for an integrated, effective management system for asset management. The risk management framework can be applied in all phases of the system development life cycle e. Asset management systems and capabilities life cycle. The framework recognizes there are many components within the asset management process and provides a circular, continuous pathway to link all components of. Asset management is a process water and wastewater utilities can use to make sure that planned maintenance can be conducted and capital assets pumps, motors, pipes, etc. The iso 55000 series provides terminology, requirements, and guidance for implementing, maintaining and improving an effective asset management system. Information technology infrastructure library itil, is a set of information regarding best practices for it asset management itam and it service management itsm. It enables an organization to prove that it is performing itam in accordance with the standard sufficiently to satisfy corporate governance requirements and support it service management activities.
According to the information technology infrastructure library, sam is defined as all of the infrastructure and processes necessary for the effective management, control and protection of the software assetsthroughout all stages of their lifecycle. There are many definitions of software asset management sam, but lets focus on itils definition for the purposes of this blog as many others have a similar themefocus. In addition, the framework can be used to guide the management of many different types of risk e. Iso 55000 providing an overview of the subject of asset management and the. Jan 18, 2018 it asset management as a strategic ingredient to the governance of enterprise it is crucial. Sam is the part of it asset management that seeks to ensure the organization complies with license agreements and does not. An asset management framework there are five core questions in an asset management framework. In many organisations it is not often the start or the end of it asset lifecycle management that presents management challenges pertaining to status or location. An asset management framework is a set of documents, systems and processes that addresses an organisations asset management responsibilities in its simplest form an asset management framework may just be the sum of the following documents. All of the infrastructure and processes necessary for the effective management, control and protection of the software assets within an.
Itil is a framework that describes best practices both inside and outside it. Software asset management sam is a business practice that involves managing and optimizing the purchase, deployment, maintenance, utilization, and disposal of software applications within an organization. Software asset management sam is a business process in which an organizations overall business investment in software solutions is maximized for optimal value and impact. Wikipedia describes itam as the link between financial, contractual and inventory functions. An effective software asset management sam framework will ensure that the department is ready to deal with the challenges posed above and at the same time complies with the. Software asset management is the business strategy for reclaiming budget. Asset framework af intuitive repository for organizing. Pi asset framework pi af is a single repository for asset centric models, hierarchies, objects, and equipment. It asset management itam provides an accurate account of technology asset lifecycle costs and risks to maximize the business value of technology strategy, architecture, funding, contractual and sourcing decisions. It asset management software reduces the cost and complexity of managing it tasks by providing a single repository for all information relating to hard and soft technologies, plus. It enables an organization to prove that it is performing itam in accordance. The nist cybersecurity it asset management practice guide is a proofofconcept solution demonstrating commercially available technologies that can be implemented to track the location and configuration of networked devices and software across an enterprise. With its rich set of features and functions, pi asset framework is the preferred way for users to interact with their pi system data.
It services are typically made up of a bunch of individual components things like servers, software and middleware, and unique configuration information. This repository allows users to create hierarchical, assetcentric models of objects, and equipment grouped by specific relationships parentchild, connectivity. Asset management automates your it asset lifecycles with workflows. Itil service asset and configuration management itil. Just to name a few examples a software asset management tool can automate. What is the utilitys required sustained level of service. Superior it asset management tools integrate best practices.
An asset management framework is a set of documents, systems and processes that addresses an organisations asset management responsibilities in its simplest form an asset. Asset management financial definition of asset management. The nist cybersecurity it asset management practice guide is a proofofconcept solution demonstrating commercially available technologies that can be implemented to track the. Asset management often opens up more potential investment. When planning for the asset management system, the organization shall understand the organization and its context and. Strategic asset management framework for government. The guide has been prepared to provide greater currency to previously issued guidance material and reflects improved practices and.
It is designed to highlight the principles of, and need for, asset management and give broad guidelines in this regard. An effective software asset management sam framework will ensure that the department is ready to deal with the challenges posed above and at the same time complies with the regulatory, legal, ipr and security requirements of the software being used. It asset management is a combination of business processes and practices that encompass financial, contractual and inventory processes in order to support life cycle management and. Pdf framework model for asset maintenance management. Provincial treasury has an asset management framework, various asset management guidelines and a generic asset management policy which could.